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If you need to inquire about Bayer product, please contact us through the following telephone:


Hotline: 400-810-0360 (available by mobile or telephone)


We will try our best to provide you the information about Bayer products, but we can't propose any specific diagnosis and treatment suggestions for patients' conditions. If you have any discomfort after medication, please go to see your doctor and receive timely medical treatment.


If you want to report a side effect or quality complaint, please contact your health care professional (e.g. treating physician or pharmacist) or your local health authority, Inquiries can also be directed to:


Email:AE_China@bayer.com


If you observe adverse event after Bayer Animal Health product application, you can transfer the information to us directly by:


Email:pv.bsah@bayer.com

To ask other question about Bayer China, please send e-mail to webmaster.china@bayer.com .


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Access to and use of this Website are subject to the following conditions. Please do not use this Website unless you agree with these conditions. This Website has been developed by the Bayer China Limited (hereinafter to be referred to as BAYER) and is administrated by the same. We reserve the right to discontinue or to make partial or complete modifications to this Website or to the Conditions of Use, to our General Terms and Conditions, and to our Conditions of Sale and Delivery. Please note that we may make such changes at our own discretion and without prior announcement. We must therefore ask you, next time you visit this Website, to view the conditions again and to note any changes or amendments that may have been made.
Surrender of use and benefit
All details, documents and illustrations published in this Website are the sole property of BAYER. Any permission to use the same is granted on the provision that the relevant copyright note is displayed on all copies, that such details are only used for personal purposes, that they are not exploited commercially, that the details are not modified in any way and that all illustrations gained from the Website are only used in conjunction with the accompanying text.
Trademarks and Copyright
All trademarks in this Website are the property of BAYER, unless otherwise noted or in any other way perceivable as third party rights. Any unauthorized use of these trademarks or other materials is expressly prohibited and constitutes a violation of copyright, trademark law or other industrial property rights.
Special Conditions on prescription drugs and related medical information
The prescription drugs and related medical information in this Website (if any) are provided or reproduced by Bayer with due authorization, and are only for the access and use of the healthcare professionals. If you are not a healthcare professional, please immediately stop your access to the information of Bayer prescription drugs and related medical information. You may acquire the prescription drugs listed in this Website only when the same advice is obtained from your doctor or qualified healthcare professionals. However, not all the mentioned drugs are available in all the countries. Any of the information provided in this Website shall not be deemed as the individualized medical diagnose or the treatment advice from Bayer. You should directly consult with the doctor or other qualified healthcare professionals for obtaining the complete medical information of the prescription drugs (including the medical effect and possible adverse effect). The healthcare professionals may learn the complete medical information of a prescription drug from the Bayer product specifications while the content of the specifications of a prescription drug may vary in different countries. In addition, the China laws and regulations impose restrictions on Bayer from providing information or responding to patients’ questions on any prescription drug. Bayer will answer to the questions from qualified healthcare professionals.
Pharmacovigilance
This Website is not designed for reporting of pharmacovigilance case and product complaint. If you have any concern about pharmacovigilance relating to a Bayer product, please contact Bayer at: [pv.china@bayer.com]
Limited liability
BAYER has compiled the detailed information provided in this Website from internal and external sources to the best of its knowledge and belief, using professional diligence. We endeavor to expand and update this range of information on an ongoing basis. The information in this Website is purely for the purpose of presenting BAYER and/or its products and services. However, no representation is made or warranty given, either expressly or tacitly, for the completeness or correctness of the information in this Website. Please be aware that this information although accurate on the day it was published may no longer be up to date. We therefore recommend that you check any information you obtain from this Website prior to using it in whatever form. Should you require any advice or instructions concerning our products or services, please contact us directly. Users of this Website declare that they agree to access the Website and its content at their own risk. Neither BAYER nor third parties involved in the writing, production or transmission of this Website can be held liable for damage or injury resulting from access or the impossibility of access or from the use or impossibility of use of this Website or from the fact that you have relied on information given in this Website.
Websites of third-party vendors/links
This Website contains links/references to third-party websites. By providing such links, BAYER does not give its Websiteroval to their contents. Neither does BAYER accept any responsibility for the availability or the contents of such websites or any liability for damage or injury resulting from the use of such contents, of whatever form. BAYER offers no guarantee that pages linked to provide information of consistent quality. Links to websites are provided to users of this Website merely for the sake of convenience. Users access such websites at their own risk. The choice of links should in no way restrict users to the linked pages.
Details supplied by yourself
The user of this Website is fully responsible for the content and correctness of details he or she sends to BAYER as well as for the non-violation of any third-party rights that may be involved in such details. The user gives his or her consent for BAYER to store such details and to use the same for the purpose of statistical analysis or for any other specified business purpose, unless the information involves personal details, going beyond master data or usage data. In particular, BAYER is entitled to use the contents of such messages, including ideas, inventions, blueprints, techniques and expertise contained therein, for any purpose, such as the development, production and/or marketing of products or services and to reproduce such information and make it available to third parties without any limitations.
International users
This Website is checked, operated and updated by BAYER in People’s Republic of China. It is exclusively intended for use in People’s Republic of China. BAYER gives no guarantee that the details presented in this Website are also correct in places outside People’s Republic of China, and, in particular, that products and services will be available with the same Websiteearance, in the same sizes or on the same conditions. Should you call up this Website from a place or download contents outside People’s Republic of China, please note that it is your own responsibility to ensure that you act in compliance with local legislation Websitelicable in that place.
Products mentioned in this Website may come in different packaging, in different package sizes, or with different lettering or markings, depending on the country.
In the USA the business of Bayer is conducted by Bayer Corporation and/or other Bayer USA entities. Customers in the USA are requested to address to relevant entities.
Applicable law
Any legal claims or lawsuits in conjunction with this Website or its use are subject to the interpretation of the laws of the People’s Republic of China, except for the provisions of international private law and the Hague Convention relating to the Uniform Law on the International Sale of Goods of July 1, 1964 and in the UN Sales Convention of April 11, 1980.
Forward-Looking Statements
This Website may contain forward-looking statements based on current assumptions and forecasts made by Bayer. Various known and unknown risks, uncertainties and other factors could lead to material differences between the actual future results, financial situation, development or performance of the company and the estimates given here. These factors include those discussed in Bayer's public reports, which are available on the Bayer website at www.bayer.com. The company assumes no liability whatsoever to update these forward-looking statements or to conform them to future events or developments.

Last updated:2019-10-15
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